Got a Question? Call Us


Mon-Sun 9am-9pm GMT

Shipping and Delivery

SHIPPING - We aim to despatch stock items within 48 hours - they usually leave our office next day Monday to Friday. However, this can take longer during busy periods as our bracelets are handmade to order.

Orders placed after 1pm on Friday will be despatched on Monday.

NB - Special Order Items are despatched directly from our supplier and will take an additional 2 weeks to arrive

FREE SHIPPING - Royal Mail 7 Days delivery no tracking

UK FREE SHIPPING orders are handled by the Royal Mail.
This service is not trackable.

COURIER 2 - 3 Working days - Yodel Fully Tracked 
NEXT DAY DHL Express tracked - Order must be placed before 2pm

FREE SHIPPING - Postal Service 10 - 25 days no tracking
COURIER - Norsk 4 - 7 days fully tracked and insured


Your order may be subject to Import Duty and Taxes. These charges vary according to country so please check this as you WILL BE RESPONSIBLE for any Importation costs. USA customers pay no duty on items less than $800 in value. Canada only allows $20 so please check in advance!!

FREE SHIPPING - USPS Mail 10 - 30 days no tracking
USPS Parcel - 5 - 7 working days fully tracked and insured

FREE SHIPPING***- Canada Post 10 - 30 days - very unreliable service
DHL COURIER - 3 - 4 days door to door fully insured

***We take NO RESPONSIBILITY for FREE SHIPPING orders to Canada. We will provide proof of sending with this service but will not replace undelivered items. You will have to pursue your claim with Canada Post.

We're very sorry but we cannot compensate for the ineptitude of Canada Post (and Tony is a Canadian!). WE STRONGLY SUGGEST using a tracked service!.  Even easier, buy 2 items or more and WE'll COVER THE COST!

Don't Take Our Word For it! Here's What Our Customers Think:

Added to cart!
BACKSTAGE ROCKSTAR - 60 Day Money Back Guarantee on all orders! Free Courier Delivery when you order over £49 You Have Qualified for Free Shipping Spend $x to Unlock Free Shipping You Have Achieved Free Shipping Free Insured Courier Delivery For Over £49 Free Shipping Over $x to You Have Achieved Free Shipping Free shipping when you order over XX ou Have Qualified for Free Shipping